Golden Casino - Full Review
Bountiful bonuses and regular tournaments make Golden Casino an attractive establishment to play at. Golden Casino boasts a low 10x wagering requirement for players to cash out on. Most online casinos expect 40x. Golden Casino also offers daily bonus incentives and sweet comp point levels.
Mac users welcome here! Take advantage of Golden Casino's $555 sign-up bonus while enjoying a large variety of games.
Software: Vegas Technology
Signup Bonus: $555 Matching Bonus
Number of Games: 80+
Phone Number: 800-980-7818
Support Email: admin @ goldencasino.com
Deposit Options: Credit Card | Neteller | Prepaid ATM | Electronic Check
Security: With so many deposit options, it just makes sense that Rushmore Casino has top-notch security. Player protection and security at Rushmore Casino is of the utmost importance and is assured by using sophisticated encryption technology available today. Monetary transactions are protected by RSA public/private key encryption mechanisms so that your information remains secure and private at all times. In addition, Rushmore Casino provides a unique, built-in game and money transaction feature allowing the player anytime access to all wager and banking history
Overall Security: 10 out of 10.
Customer Support: Golden Casino is hard at work making sure all their players are getting paid. Players sometimes don't realize that when you are dealing with the Unlawful Internet Gambling Enforcement Act (UIGEA), there are some major restrictions put on how a Casino can pay it's players. Unfortunately as it stands, there are much easier ways to accept deposits than there are to paying out withdrawls.
Looking through all the major forums out there, I see time and time again, complaints from players who win and never get paid. Or so it seems. Most players who eventually do get paid never report back, and the ones that do leave negative slander anyways.
Having said all this, Golden Casino is the first online casino to accept US players. Not ONE of the first, but the first.
With that comes market share, and of course, a reputation. To this day Golden Casino has survived the slander that comes with age, and still manages to attract players and pay them out. Not all players can get paid out in a timely manner due to the type of withdrawl they request, but they do get paid. Some call this a stall tactic to re-deposit your winnings. I call it trying to get payments processed from Germany to players in the US. Plain and simple.
US Players often forget that they are depositing US funds from a US account to some land that is on the other side of the world. Like many other casinos and financial institutes, it is always easier to deposit than to withdraw. Unfortunatly, US players are in the USA. They are not in the UK where things can be done easier.
This brings us to our next point. These same players that complain about not getting paid, admit that Golden Casino is responding to phone calls and emails. This proves that Golden Casino has good customer support, and is responsive. So, despite all the dirt out there, we know two things.
- Players are getting paid.
- Support is there for players.
These two items are critical to make a reputal casino, and in my eyes, Golden Casino deserves high marks and props.
Overall Customer Support: 9 out of 10.
Reputation: We found nothing but happy customers and promptly paid out winners in the online communities. Overall, we couldn't find much dirt on these guys, and that is good, because no news is good news.
Also, since Rushmore Casino uses the same software as Sun Palace Casino (a Casinomeister Accredited Casino), we feel that we should award Rushmore even more brownie points just for that.
Overall Reputation: 10 out of 10.
Total Score: 30 out of 30 - 100%
Last Editted: April 28, 2008